Refund policy

Returns

Please email our support team at support@1uniqueu.com to get a return authorization number.  You will need to put your return authorization number on your package or it will not be accepted. 

- Shipping is not refunded

***ALL SALES FINAL ON DISCOUNTED ITEMS***

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Please do not send your purchase back to the manufacturer.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.  Once we receive it, you will get an in-store credit towards new clothing.  All returned items will be credited to the customer's account with an in-store credit only.  

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@1uniqueu.com and send your item to: 831 Dartmoor Drive, Crystal Lake IL 60014, United States.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, 
a credit will be applied to your account.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a credit to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to: 831 Dartmoor Drive, Crystal Lake IL 60014, United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an items over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.